1. Information Collection
Dx (“Company,” “we,” “us,” or “our”) collects personal information from its users (“you“) when you interact with and/ or use and/ or access or likewise interact with our services. The types of personal information collected include, but are not limited to, your name, e-mail address, speciality, medical license number, and details provided in your queries, along with the technical information such as your IP address, device type, and usage data (“Personal Information”) to validate your credentials as well as to enhance Service functionality and user experience. The collection of this information is essential for the provision and improvement of Dx services, the development of new products, and communication regarding your account.
2. Use of Personal Information
We may use the personal Information provided and any content that is submitted, to provide and manage the Services, personalize and improve Service offerings, upgrade features of the Service, conduct research, communicate with you about our Services and events, develop new programs, ensure security, prevent fraud and misuse, and comply with the legal obligations to which we are subject.
3. Disclosure of Information
Your Personal information will not be transferred to third parties without your explicit consent, except as necessary to provide and improve the Services as hereinbefore mentioned in stipulation no. 2 or as required by law. For research, development and analysis purposes, we may however disclose aggregated or anonymized data (which cannot identify you personally) pertaining to your Personal Information.
Additionally, we may share your Personal Information with third-party service providers who co-assist in operating our Services. These include, but are not limited to, providers of hosting services, customer service vendors, cloud services, and other technical or operational service providers required to support the regular functionality and delivery of our Services.
4. Information Security
We implement technical, administrative, and organizational industry-standard security measures to protect your Personal Information; however, we acknowledge and apprise that no method of transmission over the internet or method of electronic storage is completely secure and free from any unauthorized intrusions. We encourage you to exercise caution when transmitting personal information over the Internet.
We shall in no manner be held responsible or liable or accountable or likewise, either in law or otherwise, for and/ or in relation to any damage or loss or injury or likewise caused to you and/ or your Personal Information on account of any such unauthorized intrusion and/ or attack and/ or likewise.
5. Retention
Your Personal Information is retained only for as long as necessary to provide the Services, resolve disputes, and comply with our legal obligations.
6.Data transfer
Your Personal Information may be transferred to, stored on, or processed in servers located in different geographical regions, including jurisdictions outside your country of residence. Additionally, such data may be accessed or analysed in our offices or facilities situated in other company locations, as necessary to provide and improve our Services. We ensure that all data transfers comply with applicable data protection laws and maintain adequate safeguards to protect your Personal Information in accordance with this Privacy Policy.
7.Access and Correction
You have the conditional and limited right to access, correct, or request deletion of your Personal Information held by us. To exercise the said right and to learn more about the procedure to acquire and obtain your retained Personal Information, please contact our support team at hello@joindx.ai.
In the event, you need to know what personal information we hold on you, you may send an ‘access request’ and we will make reasonable efforts to address your request promptly, unless legal or operational constraints prevent us from doing so. In such cases, we will inform you of the reasons for our inability to comply and advise you of any remedies that may be available to you. Else, we will provide a copy of your personal data in a structured, commonly used, and machine-readable format against which you may request for correction, update and/or amendment as necessary. If you believe any of the personal data, we hold about you is inaccurate, you may request that we correct, update, or amend it.
8. Integration of User Data with Docquity
When you create an account on Dx and subsequently use or create an account on Docquity, we synchronize and merge your personal information in real-time across both platforms.
This real-time synchronization-cum-integration facilitates a seamless User service experience, allows for consistency in user profile information and enables tailored service offerings to Users across both the platforms. Users’ personal information is handled and managed reasonably in accordance with our related policies and any other laws applicable to such personal information and this synchronization is performed to enhance user convenience and service efficiency. Changes made to your account information on either platform will automatically get reflected over the other corresponding platform, to maintain consistency and accuracy of your profile. For more details on how we manage your data, please refer to our data management practices outlined in this policy.
9. Third-Party Links
Our services may include links to third-party websites. We have no control over, and assume no responsibility for, any of the policies, terms and practices, including the privacy practices or content of these third-party websites. We therefore encourage you to review the policies, terms and practices, including privacy policies of such third-party sites, that you may visit, access, or use.
10. Changes to Privacy Policy
We reserve the exclusive and sole right to update, modify, or alter this Privacy Policy. Significant changes to the policy will be notified to you through appropriate channels, which may include sending an e-mail or placing a clear notice on the homepage of the website, provided we have your accurate and correct communication credentials. Continued use of the Service after such updates, modifications, amendments, or alterations constitutes your informed and acknowledged acceptance of the updated Privacy Policy.
11. Contact Information
Should you have any questions or concerns regarding this Privacy Policy or our treatment or use or likewise of your Personal Information, please contact us at hello@joindx.ai.
By utilizing the Dx services, you voluntarily acknowledge that you have read, understood, and agree to be bound by its Terms and Conditions and this Privacy Policy.