1. Acceptance of Terms

By accessing or using Dx, a medical virtual assistant service provided by Docquity (“Service”), you hereby agree to have read these Terms and Conditions and thereby consent to be bound by these Terms and Conditions of Use (“Terms”). If you do not agree to all of the Terms set forth below, do not use the Service. By using Dx, you acknowledge and agree that you must independently verify all information provided by the Service and that the Service does not replace your clinical judgment or the need to consult multiple sources in medical decision-making.

2. Eligibility

You must be a qualified and accredited medical professional to use the Service. You are required to create an account and provide accurate, complete, and updated information about yourself. By using Dx, you represent and warrant that you possess the necessary medical qualifications and credentials, as recognized by the competent legal/ regulatory authority, to access and utilize medical information. You agree to comply with all local laws and regulations, including those related to the use of drugs, therapies, and medical practices. It is your responsibility to ensure that any information obtained from the Service is appropriate for use in your jurisdiction.

3. Description of Service

Dx is a virtual assistant powered by a Large Language Model, designed to provide medical professionals with access to a vast repository of medical knowledge sourced from approved, trusted sources including medical journals, books, guidelines, and drug references. The Service is intended to support medical professionals by providing quick and accurate information to aid their practice. The Service is provided on an ‘as is’ and ‘as available’ basis, without any warranties of any kind, whether express or implied, including but not limited to implied warranties of fitness for a particular purpose or non-infringement.

4. Conditions of Use

The Service is intended as a supplementary tool and is not a substitute for the clinical judgment of medical professionals. Users are advised to exercise professional judgment and consult other healthcare professionals as necessary. Verification of information obtained from the Service with other reliable sources is recommended when used in medical decision-making as the Service is purely of an assistive nature. It is your responsibility as a licensed medical professional to verify diagnostic suggestions or other medical information and apply your clinical judgment before making any decisions regarding patient care. Dx is designed exclusively for use by qualified medical professionals and is not intended for use by the general public. Access to the Service is restricted to ensure that only authorized individuals utilize the tool in a manner consistent with their professional expertise. You shall not put to use or access the Service for any unauthorized and/ or illegal purpose, and you shall be solely and exclusively responsible and liable for the same if we and/ or anyone suffers any loss or damage or injury or likewise, either directly or indirectly or remotely, on account of such unauthorized and/ or illegal use of the Service by you or anyone on your behalf, and you shall indemnify us and/or anyone concerned for which we were and/ or may be held responsible or liable, either in part or in full, to the full amount of any such loss or damage or injury or likewise caused to us directly or indirectly or remotely.

5. Privacy Policy

We prioritize your privacy and commit to not sharing your personal information with third parties without your consent. The information collected includes your name, email address, medical license number, and information provided in your queries. This information is used to provide and improve the Service and communicate with you regarding your account. You have the right to access, correct, or delete your personal data by contacting us at hello@joindx.ai.

Additionally, when you create an account on Dx and subsequently use or access or create an account on Docquity, your information as a user gets automatically integrated and synchronized across both the platforms, namely Docquity and Dx, to enhance user’s experience and provide seamless service access. This data synchronization-cum-integration sharing enables consistent flow and exchange of user’s profile information, and ensures user-centric service delivery across both Docquity and Dx. User’s personal information is handled and managed reasonably in accordance with our data management-cum-handling policies and any other laws for the time being in force applicable to such personal information.

6. Account Integration between Docquity and Dx

By using our services, you unconditionally consent to allow real-time synchronization and integration of your user profile information across both Dx and Docquity platforms, wherever applicable. This integration facilitates a unified service experience to our Users and allows us to provide User-centric tailored offerings across both platforms. Changes made to your account information on either of the said platforms will get automatically reflected over the other corresponding platform to maintain consistency and accuracy of your profile.

7. Intellectual Property

The intellectual property rights (“IPR”) in the Service, including its content and trademarks, are owned by Docquity. Users are granted a limited and conditional non-exclusive, non-transferable license to access and use the Service for personal and professional purposes. Unauthorized use, copying, distribution, or modification of the Service’s content is prohibited.

When using our Services, you agree not to upload any material (“User-Provided Content”) or otherwise act in any way that may potentially infringe any trade mark, copyright, patent or other proprietary right of any party. You also warrant and agree that you have obtained all necessary licenses, consents and approvals to upload the User-Provided Consent to Dx and that Docquity shall have the right to restrict or terminate your access to our Services and/or remove any User-Provided Content uploaded by you if Docquity receives a notification of alleged IPR infringement or other legal instruction or request for removal.

By using our Services, you also agree to indemnify, hold harmless, and defend Docquity, its affiliates, officers, directors, employees and agents, to the fullest extent permitted by applicable law, from and against any and all loss, damage, liability, claims, demands, fees, costs and expenses (including legal and professional costs and expenses) (“Losses”) incurred, arising out of or relating to any actual or alleged violation of any third party right, including without limitation any IPR.

8. Opt Out

You have the right to object to Docquity using your or your principal’s copyrighted works to train, develop and improve our AI models and Dx.

Before you decline to having your or your principal’s works train our AI models, there are a few things you may wish to note:

Nevertheless, iIf you do not want us to use your or your principal’s works to train our AI models, you can opt out by submitting a request to us at: hello@joindx.ai. When making such a request, please include the following:

9. Copyright Complaints

Docquity is committed to ensuring that our Services do not infringe IPR. If you are an owner of IPR (“IPR Owner”) or an agent duly authorised to act on behalf of the IPR Owner (‘IPR Agent”) and you believe that your or your principal’s IPR have been infringed by our Services, please notify us immediately at: hello@joindx.ai.

All notifications of intellectual property rights infringement must include at least the following:

Name and address of the Complainant: For an individual, your full name and address. For an entity, please provide a copy of your company or business registration certification. If the Complainant is not resident in Singapore, an address for service in Singapore.

• Name and address of the IPR Owner (if IPR Agent is the Complainant).
• Proof of the relevant IPR: Please provide sufficient particulars to enable Docquity to identify the IPR alleged to be infringed. In relation to registered IPR, please provide a copy of the registration certificate from the relevant authorities.
• Nature of the infringement: A clear and complete identification of the infringing content or material, including screenshots and URLs, and a description of how you believe the content or material infringes your or your principal’s IPR.
• Contact information: The Complainant’s e-mail address, telephone number and fax number (if any).
• Good-faith statement: A statement by you that:
  • you have a good-faith belief that the use of the allegedly infringing content or material isn’t authorised by you, your agents, or the law;
  • the information in your notice is accurate;
  • you require Docquity to remove or disable access to the alleged infringing content or material;
  • that you are the IPR Owner or authorised to act on the IPR Owner’s behalf; and
  • you agree to submit to the jurisdiction of the Singapore courts.
• Others: Any other materials that can support your notice.

10. Prohibition of Data Scraping and Unauthorized Use in AI Tools

You agree not to use any automated systems, software, or bots to scrape, harvest, or collect data from the Service for any purpose. Unauthorized use of our content or data in any AI tools, models, or systems by other companies or individuals is strictly prohibited. Any such unauthorized use or attempt to extract data from the Service will result in immediate termination of access and may result in legal action. We reserve the right to employ technical measures to detect and prevent such activities. Additionally, you may be held liable for damages, including but not limited to, compensation for any losses incurred due to such unauthorized use.

11. Limitations of Liability

Service is provided for informational purposes only. While we strive to ensure the accuracy of the content, we do not guarantee that it is up-to-date, current or error-free. Service is not a substitute for professional medical advice or expertise or judgment.

We shall not be liable for any damages or loss or injury or likewise arising from your use of the Service, except as required by law. Under no circumstances shall Docquity, its licensors, or licensees be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service, including but not limited to damages for loss of profits, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Without limiting the generality of the foregoing, and to the fullest extent permitted under applicable law, under no circumstances shall Docquity be liable for any Losses incurred in connection with any actual or alleged infringement of IPR arising out of or relating to your access to or use of our Services.

12. Service Availability

We aim to maintain the availability of the Service, but you may occasionally experience downtime due to maintenance, technical issues, or external factors. Notice of significant disruptions will be provided when feasible, but uninterrupted service cannot be guaranteed.

13. Termination

We reserve the right to terminate and/ or suspend your access to the Service at any time and for any reason whatsoever at our sole and exclusive discretion. Upon termination and/ or suspension, your right to use the Service will immediately cease with the simultaneous cancellation of the limited and conditional non-exclusive and non-transferable license to access and/ or use the Service.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Singapore, without regard to its conflict of law provisions.

15. Entire Agreement

These Terms constitute the entire agreement between you and Docquity regarding the Service and supersede all prior agreements and understandings, whether written or oral.

16. Severability

If any part of these Terms is held to be invalid or unenforceable, that part shall be modified to achieve as closely as possible the effect of the original term, and the remaining terms shall remain in full force and effect.

17. Headings

The headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

18. Modification of Terms

We reserve the right to alter and/ or modify and/ or delete and/ or amend and/ or likewise these Terms at any time, without any notice, prior or afterwards, to any User or otherwise. Changes become effective immediately upon posting or other notification. Continued use of the Service following such changes constitutes your acceptance of the new Terms.

19. Contact Information

For questions or concerns about these Terms, please contact us at hello@joindx.ai.

By using Dx, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.