Terms & Conditions

Effective Date: April 01, 2024

1. Acceptance of Terms

By accessing or using Dx, a medical virtual assistant service provided by Docquity (“Service“), you hereby agree to have read these Terms and Conditions and thereby consent to be bound by these Terms and Conditions of Use (“Terms“). If you do not agree to all of the Terms set forth below, do not use the Service.

2. Eligibility

You must be a qualified and accredited medical professional to use the Service. You are required to create an account and provide accurate, complete, and updated information about yourself. By using Dx, you represent and warrant that you possess the necessary medical qualifications and credentials, as recognized by the competent legal/ regulatory authority, to access and utilize medical information.

3. Description of Service

Dx is a virtual assistant powered by a Large Language Model, designed to provide medical professionals with access to a vast repository of medical knowledge sourced from approved, trusted sources including medical journals, books, guidelines, and drug references. The Service is intended to support medical professionals by providing quick and accurate information to aid their practice.

4. Conditions of Use

The Service is intended as a supplementary tool and is not a substitute for the clinical judgment of medical professionals. Users are advised to exercise professional judgment and consult other healthcare professionals as necessary. Verification of information obtained from the Service with other reliable sources is recommended when used in medical decision-making as the Service is purely of an assistive nature.
You shall not put to use or access the Service for any unauthorized and/ or illegal purpose, and you shall be solely and exclusively responsible and liable for the same if we and/ or anyone suffers any loss or damage or injury or likewise, either directly or indirectly or remotely, on account of such unauthorized and/ or illegal use of the Service by you or anyone on your behalf, and you shall indemnify us and/or anyone concerned for which we were and/ or may be held responsible or liable, either in part or in full, to the full amount of any such loss or damage or injury or likewise caused to us directly or indirectly or remotely.

5. Privacy Policy

We prioritize your privacy and commit to not sharing your personal information with third parties without your consent. The information collected includes your name, email address, medical license number, and information provided in your queries. This information is used to provide and improve the Service and communicate with you regarding your account. You have the right to access, correct, or delete your personal data by contacting us at support@docquity.com.

Additionally, when you create an account on Dx and subsequently use or access or create an account on Docquity, your information as a user gets automatically integrated and synchronized across both the platforms, namely Docquity and Dx, to enhance user’s experience and provide seamless service access. This data synchronization-cum-integration sharing enables consistent flow and exchange of user’s profile information, and ensures user-centric service delivery across both Docquity and Dx. User’s personal information is handled and managed reasonably in accordance with our data management-cum-handling policies and any other laws for the time being in force applicable to such personal information.

6. Account Integration between Docquity and Dx

By using our services, you unconditionally consent to allow real-time synchronization and integration of your user profile information across both Dx and Docquity platforms, wherever applicable. This integration facilitates a unified service experience to our Users and allows us to provide User-centric tailored offerings across both platforms. Changes made to your account information on either of the said platforms will get automatically reflected over the other corresponding platform to maintain consistency and accuracy of your profile.

7. Intellectual Property

The intellectual property rights in the Service, including its content and trademarks, are owned by Docquity. Users are granted a limited and conditional non-exclusive, non-transferable license to access and use the Service for personal and professional purposes. Unauthorized use, copying, distribution, or modification of the Service’s content is prohibited.

8. Limitations of Liability

Service is provided for informational purposes only. While we strive to ensure the accuracy of the content, we do not guarantee its updation, currency or error-free nature. Service is not a substitute for professional medical advice or expertise or judgment. We shall not be liable for any damages or loss or injury or likewise arising from your use of the Service, except as required by law.

9. Service Availability

We aim to maintain the availability of the Service, but you may occasionally experience downtime due to maintenance, technical issues, or external factors. Notice of significant disruptions will be provided when feasible, but uninterrupted service cannot be guaranteed.

10. Termination

We reserve the right to terminate and/ or suspend your access to the Service at any time and for any reason whatsoever at our sole and exclusive discretion. Upon termination and/ or suspension, your right to use the Service will immediately cease with the simultaneous cancellation of the limited and conditional non-exclusive and non-transferable license to access and/ or use the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Singapore, without regard to its conflict of law provisions.

12. Entire Agreement

These Terms constitute the entire agreement between you and Docquity regarding the Service and supersede all prior agreements and understandings, whether written or oral.

13. Severability

If any part of these Terms is held to be invalid or unenforceable, that part shall be modified to achieve as closely as possible the effect of the original term, and the remaining terms shall remain in full force and effect.

14. Headings

The headings in these Terms are for convenience only and do not affect the interpretation of these Terms.

15. Modification of Terms

We reserve the right to alter and/ or modify and/ or delete and/ or amend and/ or likewise these Terms at any time, without any notice, prior or afterwards, to any User or otherwise. Changes become effective immediately upon posting or other notification. Continued use of the Service following such changes constitutes your acceptance of the new Terms.

16. Contact Information

For questions or concerns about these Terms, please contact us at help@docquity.com.

By using Dx, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.